Frequently asked questions
If something is missing, ask on WhatsApp. We answer even if you end up not hiring us.
Is the Google Business Profile included?
Yes, in all three plans. It is the part that generates the most enquiries for a local business, so we do not sell it as an add-on. What the Pro plan adds is ongoing management: posts, reviews and a monthly review.
Do I need to own a domain already?
You do not need one beforehand — if you have none, we include it. Either way the domain is registered in your name, not ours.
Can I cancel whenever I want?
Yes. It is month to month, with no minimum term and no penalty. You tell us, and the following month is not charged.
What happens to the website if I cancel?
The domain is yours and you take it with you, wherever it points. We also hand over your content: text, photos and the contact details you received. What does not continue is the hosting and the maintenance, because those are exactly what the monthly fee pays for. If what you actually want is to own the site outright after a period, say so during the check-up and we will tell you honestly whether a different model suits you better.
Is there a setup fee or upfront payment?
No. You pay the first month and we start. There is no setup charge and no separate design fee.
How long until it is online?
A Basic plan site is usually published within a few days of us having your text and photos. What normally causes delay is not the build — it is gathering the material.
What is call tracking?
Knowing which page and which search each call or message came from. We do not report impressions or visits: we report real enquiries, and each month you get a report showing which service produced them.
Do you work across all of Spain?
Yes, remotely and nationwide. Everything is coordinated over WhatsApp and calls, which is how you already work.
Can I change plan later?
Yes, in either direction, effective the following month. Plenty of people start on Basic and move to Pro when they want to measure where calls come from.
Do you work in English?
Yes. If you run a business in Spain and would rather deal in English, we work with you in English from start to finish — and your website can still be in Spanish for your customers.
By industry
HVAC and solar
Can you separate solar from heat pumps on the site?
Yes, and you should. They are different searches with different customers, so each gets its own page on the Pro plan.
Does this work if I cover several provinces?
Yes. We build pages per area and configure your Google listing with your real service area.
Renovation and construction
Can I show before-and-after photos?
Yes — they convert better than anything else in this trade. Send them over on WhatsApp and we publish them for you.
I have no good photos yet. Is that a problem?
We start with what you have and replace as you go. Changes are unlimited, so the site improves as you finish jobs.
Plumbing and electrical
I work on my own. Is it worth it for me?
Usually this is where it shows most, because you are competing with firms that appear on the map while you do not.
Can you highlight that I take emergency call-outs?
Yes. Extended hours and emergency availability are configured on both the site and the Google listing.
Restaurants and hospitality
Can I change the menu myself?
Send it over on WhatsApp and we update it for you, at no cost and as often as you like.
Do you integrate a booking system?
If you already use one, we link it. Anything more involved falls under the custom plan.
Dental clinics
Can we publish patient photos?
Only with express written consent. We set the site up so it can be done properly once you have it.
Can you link our appointment software?
Yes, if it has a public link. A deeper integration falls under the custom plan.
Auto repair and sales
Can I publish my stock of cars?
A simple listing that we keep updated is part of the plans. A searchable inventory with filters falls under the custom plan.
Do you help with reviews?
On the Pro plan we reply to reviews and set you up with a way to ask for them after each job.